Returns & Exchanges
At MEDELCO, we want you to be completely satisfied with your fashion purchase. If your items aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals are still attached and intact.
Ship the Package
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing